DELIVERABLE 4.5 Service Portfolio for Sustainability cover

D4.5 Service Portfolio for Sustainability


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  • Create Date February 25, 2022

This report documents the work undertaken to develop a business model for the European Innovation and Knowledge mHealth Hub. The Hub is managed by WHO, ITU and the Andalusian Regional Ministry of Health (Spain), with the contributions from other 18 Hub partners, forming the Hub consortium. The Hub is funded by the European Commission as a project until February 2022 and will then enter a Transitional Period expected to work towards achieving financial sustainability beyond that period.

The report details the approach to developing a service portfolio for the Hub which will ensure service continuity and pave the way for sustainability of the Hub beyond the project duration.

The overall Hub service portfolio and business model is the result of applying various methods and ensuring dialogue with potential customers, partners and wider stakeholders in the field of mHealth and digital health. A needs-based approach has ensured there is demand for the services proposed and allows for prioritising the roll-out of services based on customer needs and project-related limitations.

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