21 May MyCupMarche

• Multi-channel system developed to optimise the management of the regional Centralised Appointment Centre (CUP) of Marche Region and reduce waiting lists.
• The project started in 2017 and took about two years to complete. The system is constantly evolving and additional services are about to start along with a renewed version.
• Main factors of success were the strong political support and the chain of responsibility entrusted to the single entities of the health system.
• Technical obstacles faced were linked to the integration of the platform with existing systems, which have been overcome.
• The App was awarded at national level.

Interview summary

To find out more about implementing large scale mHealth solutions for diabetes in Marche Region, please watch this video from our 6^th Hub Talk on patient centric approaches in mHealth (from 31:44 to 45:37)

Regional-level

Marche Region