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Last update: November 11, 2019

Information Automatically Collected and Stored

During your visit to the European mHealth Innovation and Knowledge Hub website, we collect and store the following information: the Internet Protocol address from which you access the Internet (IP), the date and time you stay at our website, the Internet address from which you directly get on our website, the name of the file or the words searched and the web browser used to access our website. This information is statistically processed by the Andalusian Agency for Healthcare Quality and is solely used in order to improve our website. This information is never provided to third parties.


Cookies are small files transferred to a computer’s hard disk by an Internet website. They allow the server to ‘remember’ specific information from the visit. The European mHealth Innovation and Knowledge Hub website utilises cookies in order to facilitate the use of this website’s dynamic characteristics. These cookies are solely linked to the identification of log in and language. You can decide to activate or not the approval or disapproval of cookies in your browser. You can also configure it in order to be warned before approving them. If you do not want cookies activated, you can visit the European mHealth Innovation and Knowledge Hub website, but characteristics dependent on cookies may not be used. For further information, you can read our Cookies Policy. 

Collecting and Processing Personal Data

In cases when the collection of personal data through email or questionnaires is required to access the European mHealth Innovation and Knowledge Hub website and services, only those data that are strictly necessary will be requested in order to be able to answer your queries, make it possible for you to participate in any project or adequately inform you about any service.


This information will be processed in accordance with the following current laws:

– Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPDgdd);

– Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data;

– Ley 34/2002, de 1 de julio, de Servicios de Sociedad de la Información y Comercio Electrónico (LSSICE o LSSI).


In compliance with the provisions of Articles 13 and 14 of the Regulation (EU) 2016/679, we inform you of the following:

a) The personal data you provide will be used to meet the requests for consultation submitted, and to inform you of the services offered by the European mHealth Knowledge and Innovations Hub, being stored for as long as necessary to comply with legal obligations stipulated. Your data will not be passed on to third parties without a legal obligation to do so. The legal basis of this processing is based on the legitimate interest of ACSA in serving the people who visit the website (answering requests, complaints, incidences) or to analyse the use thereof. This is in addition to your consent to the processing of the information derived from the cookies implanted in the website or from other legitimate bases referring to the various services provided through the website and which are described in the corresponding web pages. b) As the owner, the data controller for this processing is the Fundación Pública Andaluza Progreso y Salud, organisation that supports the Andalusian Health Quality Agency, and whose address is Av. Américo Vespucio, 15, edificio S-2. 41092 Sevilla. c) You may contact the Data Protection Officer at


The exercise of personal data rights 

You can exercise your rights of access, rectification, erasure, portability of your data, and the limitation or opposition to its processing, making a written request, including a copy of your identity card, to Fundación Pública Andaluza Progreso y Salud at Avda. Américo Vespucio 15, edificio S-2. 41092 Sevilla; or by e-mail to You can revoke the consent given for any of this process by getting in touch through the same channels.


Data accuracy and veracity 

The user guarantees that the personal data provided through the different forms are truthful and is obliged to communicate any modification on them. In addition, the user is obliged to keep their data updated at all times, and is solely responsible for the inaccuracy or falsity of the data provided and for the damage it may cause to the Andalusian Agency for Healthcare Quality as the owner of this website.


Implementation of security measures

The Andalusian Agency for Healthcare Quality implements the measures set out in the National Security Scheme to guarantee security in the processing of those data collected on each form.


Changes to this privacy policy

If there is any change to this privacy policy, it will be set out on the update date at the top of this page.