24 May Reports online

• 3 months to implement the system (from July 2015 to October 2015).
• All the professionals have been involved (hospital medical doctors, general practitioners, radiology technologists, front-office staff).
• No one technological, organizational or political issue.
• The only barrier was the analogical culture in patients and healthcare professionals.
• Continuous training for professionals.
• To extend the scope of good practice.

The main outcomes of implementing the mHealth solution are:

• To meet the needs of the final users and to improve NHS budget.
• To allow the patients to access their imaging and reports wherever and whenever.
• Improvement of the quality of life.
• To make better the quality of the relationship between patients and healthcare providers.
• During the Sars-Cov-19 pandemic even the patients who underwent a molecular swab can withdraw the report online.

Interview summary

Regional-level

Umbria Region