• EU FP7 Project (2013-2016) CIP-ICT PSP-2012-3, 20 countries, 20 000 patients.
• Kristiansand municipality and University of Agder design, development and deployment of telemonitoring program for COPD patients.
• Aim: to reduce hospital re-admissions from COPD exacerbations over the following year and pathway is more cost-effective compared to usual care.
• User-centred design: all stakeholders at all times.
• COPD patients and health professionals designing and evaluating together.
• Service deployed into the Norwegian Health Network.
• Triage based on clinical evidence (no standard available at the time).
• International partners with different expertise but tackling the same type of problem.
• Learning objectives: legal, technical and economic issues.
• Benefit realisation takes time: short- versus long-term approach.
• Triage is now part of an algorithm in use at same municipality.
• The Agder region is a Norwegian and European Reference Site (3 star in EU EIP-AHA).

Interview summary

To find out more about lessons from Norway on collaborative approaches to user-centred design as enabler for large-scale implementation, please watch this video from our 6^th Hub Talk (from 46:15 to 01:03:00)

Regional level

Southern Norway