United4Health- Southern Norway

  • EU FP7 Project (2013-2016) CIP-ICT PSP-2012-3, 20 countries, 20 000 patients.
  • Kristiansand municipality and University of Agder design, development and deployment of telemonitoring program for COPD patients.
  • Aim: to reduce hospital re-admissions from COPD exacerbations over the following year and pathway is more cost-effective compared to usual care.
  • User-centred design: all stakeholders at all times.
  • COPD patients and health professionals designing and evaluating together.
  • Service deployed into the Norwegian Health Network.
  • Triage based on clinical evidence (no standard available at the time).
  • International partners with different expertise but tackling the same type of problem.
  • Learning objectives: legal, technical and economic issues.
  • Benefit realisation takes time: short- versus long-term approach.
  • Triage is now part of an algorithm in use at same municipality.
  • The Agder region is a Norwegian and European Reference Site (3 star in EU EIP-AHA).


Interview summary

To find out more about lessons from Norway on collaborative approaches to user-centred design as enabler for large-scale implementation, please watch this video from our 6th Hub Talk (from 46:15 to 01:03:00)





Regional level

Southern Norway

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